Privacy Policy

At TeamSoloMerch, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from us. By using our site, you agree to the terms outlined below.

1. Information We Collect

  • Personal Information: When you place an order or register on our site, we may collect personal information such as your name, email address, mailing address, phone number, and payment details.
  • Non-Personal Information: We also collect non-personal information such as your IP address, browser type, and browsing behavior on our site. This information helps us improve our website and enhance your shopping experience.

2. How We Use Your Information

  • To Process Orders: We use your personal information to process and fulfill your orders, including sending you order confirmations and shipping updates.
  • To Improve Our Services: Non-personal information helps us understand how customers use our site, allowing us to make improvements and offer a better shopping experience.
  • To Communicate With You: We may use your contact information to send you updates about your order, respond to your inquiries, or send promotional offers that we believe may be of interest to you. You can opt-out of marketing communications at any time.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information. These measures include secure servers, encryption of sensitive data, and restricted access to personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

  • With Third-Party Service Providers: We may share your information with third-party service providers who assist us with order processing, payment processing, shipping, and other business operations. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
  • For Legal Compliance: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations or protect our rights, property, or safety.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. Cookies are small files that are stored on your device when you visit our site. You can manage your cookie preferences through your browser settings.

6. Your Rights

  • Access and Correction: You have the right to access and correct the personal information we hold about you. If you need to update your information, please contact us at [your contact information].
  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in our emails or contacting us directly.
  • Data Deletion: You may request that we delete your personal information, subject to certain legal obligations we may have to retain your data.

7. Children’s Privacy

TeamSoloMerch does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. Your continued use of our site signifies your acceptance of any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]